INFORMATION
Product Care, Returns & Refunds, Disclaimer
Product Care
Our goal is to help you preserve your garment’s original quality. At Paige Victorson, we truly embrace and celebrate the natural evolution of each piece as it’s well-loved and worn over time. With this in mind, we encourage you to follow the care instructions that best suit your garment, allowing it to age beautifully while maintaining its integrity.
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Delicate Products:
To maintain these garments condition, we recommend hand washing in cold water. If necessary, machine wash the product inside-out in a garment bag for extra protection with cold water always. Lay flat too dry or tumble delicately with low heat.
Standard items:
To maintain these garments condition, we recommend turning embellished items inside out and using a garment bag when machine washing for extra protection. Always wash cold with like colors. Hang to dry or tumble delicately with low heat.
Returns & Refunds
Returns are accepted within a 7 (business-day) window upon arrival of the product. Contact us immediately so we can help get your return started with ease! Paige Victorson is not responsible for shipping costs of the product return. A full refund will be exchanged after the product is received and inspected in house. Please reach out with any concerns or questions! Worried about sizing? Contact us for more measurements and fit specifications. We are happy to help!
Disclaimer
At Paige Victorson, we transform pre-owned, thrifted materials into new, one-of-a-kind garments. Every piece is carefully handmade, a time-consuming and intricate process practiced to bring you the most detailed and original designs. No two items are exactly alike, though some may share similarities. Our garments are made using carefully selected thrifted textiles. While some materials may show signs of wear, we ensure that only the most structurally sound parts are used in our creations. Any natural aging, fraying, or imperfections are part of the garment’s story and contribute to its charm and character. For specific pieces, we love enhancing these textures, and over time, you’ll notice the garment will evolve, gaining more depth and texture with each wear and wash. We believe this is a beautiful feature that adds to the authenticity and individuality of your item. All materials are thoroughly washed and treated before being altered, ensuring that they’re clean and ready for their second life. To preserve the integrity of the fabric and design, please follow the care instructions provided.
